Re-indexing the data in your Folders for Index is not something that should be done lightly. This feature is meant to help resolve issues.

​
What does the re-index feature do?

Re-index allows you to force a re-indexing of all images, videos, and audio files in Index.

​
What does that mean exactly?

Index allows you to visualize the contents of your Folders and sub-Folders. As data comes into your Folders, that data is indexed for Index so the data can be almost immediately visible. Re-indexing wipes the slate clean (the index of your data in the Folders) and re-indexes the contents of your Folders for Index.

​
Why would I re-index Index data?

If you encounter an issue displaying, sorting, or filtering one or more images/videos/frames/audio files in Index.

We STRONGLY recommend that you do not re-index as you are importing data to the Folder that you are looking at in Index.

​
How long does re-indexing take?

How long re-indexing takes depends on how much data and how many Folders are being re-indexed. Re-indexing Folders with a huge amount of data can take hours.

​
How do I re-index Index data?

Please provide a reason why you are re-indexing. The more information you provide, the more prepared we can be with a follow-up.

Click the Re-index button in Index.